Vintalk Customer Care is the single most important feature of our product lines of Business Communication Services. We currently offer Customer Care in English and Spanish.

We want to know immediately if your service is not performing at 110% to your satisfaction. Our experts are standing by to answer questions, solve problems, and troubleshoot by providing you with our excellent service.

Our Customer Care team is made up of knowledgeable engineers and Customer Care representatives who can address any issue efficiently, expertly, and to your satisfaction.

There are several easy ways to contact the Vintalk Customer Care Team:

By phone:

611 from your Vintalk SIP phone
(858) 546-8030
(888) 255-8877 toll-free within the US
Monday through Friday, 6am – 6pm Pacific Time
Saturday and Sunday, 9am – 4pm Pacific Time

Response times during those hours are generally within one hour of a service call. After hours, response times are generally within two hours of service call.

By email:

If you prefer, you may email our Customer Care team at CustomerCare@Vintalk.com.

Customer Referral Program

Referrals are the best kind of compliment! That's why we offer a Customer Referral program that pays you back for your kindness. Whenever you refer us to a prospect that signs up for one of our services, you will be rewarded for your efforts. Inquire with your Account Representative, for further details.

Want to Join the Vintalk Team?

Like what you hear? If you are interested in becoming Vintalk Customer Care team member, email Hiring@Vintalk.com to learn about the benefits of joining the Vintalk Team.